What information does BankingOn collect?
When you register for an Account or submit an inquiry via the Services, we may ask you to provide your first and last names, as well as contact information such as your telephone number, email address, and physical address, among other items as they are relevant to the Services. We may also collect, without limitation, your Social Security Number, banking information, occupation, and income level. We collect these items for the purpose of communicating with you and ensuring that we can efficiently provide you with the Services.
If you email us or another party via the Services, we may gather your emails into a file to better assist with resolving the issue you have emailed us about. We may also make note of phone calls or other types of correspondence in the same file for the same purpose.
If you submit your images to us, we may collect personal information depicted in the imagery you submit. We will not use the images to identify your personal information, but this information may be publicly displayed if you choose to display the underlying imagery publicly through the Services.
· Log-In Credentials
We will also ask you to create log-in information for your account, including a username and password.
· Information about your Transactions
We will collect information about your transactions with us and others, as well as information associated with your transactions, such as amount received, amount paid for products or services, account balance, and merchant information.
· Information from Third Parties
We will collect information about you from other companies with whom we have a contractual relationship for services, such as consumer reporting agencies, product marketing companies, transaction data providers, and other third parties which assist with fraud prevention and AML compliance.
How does BankingOn use my information?
How does BankingOn share your Personal Information?
BankingOn will not share, rent, or otherwise disclose your personal information without your permission except for the following circumstances: (i) to trusted employees, contractors, and agents so that they may perform services on your behalf; or (ii) to complete or confirm a transaction that you conduct with us. We will not share your Personal Information with: (a) other financial companies for joint marketing purposes; (b) affiliated companies for their everyday business practices; or (c) any third parties for marketing purposes.
Is my information secure?
No method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your Personal Information. We take commercially reasonable steps designed to protect data collected through the Services and your Personal Information. When your bank account information is transmitted via our Services, it will be protected by encryption technology, such as Secure Sockets Layer (SSL). Note that our Services run on software, hardware, and networks, any component of which may occasionally require updates, maintenance, or repair and which may experience problems or breaches of security beyond our control. Our third-party service providers will be held to the same or stricter standards in their access and use of your Personal Information as we hold our own employees, contractors, and agents, and we will only transfer your Personal Information to trusted third parties who provide sufficient guarantees with respect to their technical and organizational security measures governing their processing of your Personal Information. Furthermore, our third-party service providers will only be permitted to use your Personal Information for the purpose BankingOn intends and only in accordance with our instructions. We may disclose anonymized, aggregate information to third-parties for our commercial purposes, as well. We currently share such various forms of information with partner banks, data processors, data providers, external cloud databases, and cybersecurity applications. You also play a role in protecting your Personal Information. Please safeguard your username and password for your APP account and do not share them with others. If we receive instructions using your APP account login information, we will consider that you have authorized the instructions. You agree to notify us immediately of any unauthorized use of your APP account or any other breach of security. We reserve the right, in our sole discretion, to refuse to provide our Services, terminate your accounts, and to remove or edit content.
Accessing Your Information
Third-Party Product Providers
What are the policies of third-party websites, mobile applications, or services?
APP is not directed to or intended to attract minors under the age of 18. We do not knowingly collect information from individuals under the age of 18. If you are under the age of 18, please do not use the Services or submit any information to us.
Users Residing Outside the United States
Opt Out; Policy Updates
If you do not wish to receive offers or other notices from us in
the future, you can "opt out" by contacting us as indicated at the
instructions in any communication you receive from us. Please be aware that you
are not able to opt out of receiving communications about your APP account or
related transactions with us. BankingOn reserves the right to
periodically amend its policies, including without limitation this Privacy
keep your personal information secure. We will notify you of any changes before
they take effect by posting revisions within our mobile application. If you do